Policies

Property PoliciesCheck-in & check-outCheck-in is from 3:00 p.m. and check-out is by 11:00 a.m. We offer 24/7 self check-in with a secure entry code.Cancellation

Cancellation 14 or more days before arrival — full refund

Cancellation 7–13 days before arrival — 50% refund

Cancellation fewer than 7 days before arrival — non-refundable

No-show — non-refundable

Refund timing depends on your card issuer

ParkingOn-site parking is available for $35 per vehicle, per night. Spaces are limited and subject to availability — please reserve parking when you book.PetsTravelling with a pet? Please contact us before booking so we can confirm suitability and availability.House rules

Smoking and vaping are prohibited inside all suites

Parties and events are prohibited unless approved in writing

Quiet hours are 10:00 p.m. – 8:00 a.m.

The primary booking guest must be at least 21 years old

Guests are responsible for excessive cleaning, missing items and property damage

Occupancy must not exceed the suite’s maximum

TaxesRates are in Canadian dollars. Ontario HST (13%) and the Lambton Shores Municipal Accommodation Tax (4%) apply to accommodation where applicable.